Where you have provided consent, we share your information, including personal information, as described at the time of consent, such as when you authorize a third party application or website to access your Goodlawyer Account or when you participate in promotional activities conducted by our partners or other third parties.
Where permissible according to applicable law we may use certain limited personal information about you, such as your email address, to hash it and to share it with social media platforms, such as Facebook or Google, to generate leads, drive traffic to our websites or otherwise promote our products and services or the Goodlawyer Platform. These processing activities are based on our legitimate interest in undertaking marketing activities to offer you products or services that may be if your interest.
The social media platforms with which we may share your personal information are not controlled or supervised by Goodlawyer. Therefore, any questions regarding how your social media platform service provider processes your personal information should be directed to such provider.
Please note that you may, at any time ask Goodlawyer to cease processing your data for these direct marketing purposes by sending an e-mail to[email protected]
To help facilitate bookings or other interactions between Lawyers and Clients, we may need to share certain information, including Personal Information, with Lawyers over our Planform, as it is necessary to enable you to obtain Legal Services over our Platform and ensure adequate performance of the contract between Goodlawyer and its Users. This includes the following disclosure of information:
- When a User requests a quote for Legal Services from our network of Lawyers, books a job from a Lawyer’s Fixed-Fee Services or requests a quote from a specific Lawyer profile, certain information about you is shared with the Lawyer (and Law Firm, if applicable), including your full name and name of your Organization, if applicable, certain information about your need for Legal Services shared in our survey including practice area, type of job, and other information you agree to provide in your request. When your job is confirmed, we may disclose additional information to your Lawyer assist with coordinating the Legal Services, like your phone number or email.
- When you as a Lawyer (or Law Firm, if applicable) have a confirmed booking, certain information is shared with the Client (and the Client’s organization, if applicable) to coordinate the Legal Services requested, such as your profile, full name, address, email, phone number, scope of work, billing items and other information that you choose to share with a Client during the provision of Legal Services over our Platform.
We don’t share your billing and payout information.
The Goodlawyer Platform lets Lawyers publish information, including Personal Information, that is visible to the general public. For example:
- Parts of each Lawyer’s public profile page, such as your first and name, profile photo, your Law Firm, work history, biography/description, city, practice areas, experience, rating and reviews, are publicly visible to others (a “Profile”). Your precise location, calendar availability and other information may be shared where you have provided your consent.
- Lawyers that choose to post Fixed-Fee Services will have one or more pages for Legal Services on a pre-quoted basis available for viewing by the general public, including your profile photo, practice areas, prices for Fixed-Fee Services, scope of work for Legal Services provided on a Fixed-Fee basis, reviews, profile photo, and biography.
- After completing a job for Legal Services, Clients will have the ability to write Reviews and rate their Lawyer for that job. Reviews and Ratings are a part of your public profile page and may also be surfaced elsewhere on the Goodlawyer Platform (such as a listing of a Fixed-Fee Service).
- If you submit content in a community or discussion forum, blog or social media post, or use a similar feature on the Goodlawyer Platform, that content is publicly visible.
Based on our legitimate interest to promote the Goodlawyer Platform we may display parts of the Goodlawyer Platform (e.g., your Profile page or Fixed-Fee Services) on sites operated by Goodlawyer’s business partners, using technologies such as widgets or APIs. If your Listings are displayed on a partner’s site, information from your public profile page may also be displayed.
Information you share publicly on the Goodlawyer Platform may be indexed through third party search engines. In some cases, you may opt-out of this feature in your Account settings. If you change your settings or your public-facing content, these search engines may not update their databases. We do not control the practices of third party search engines, and they may use caches containing your outdated information.
Lawyers may need to use third party services available through our Platform to assist with managing their Legal Services or providing additional services requested by you, such as a calendar provider, accounting software, or legal practice management software. Lawyers may use features on the Platform to share information about a Client (like organization name, file number, account number, general nature of matter) with such third party service providers for the purposes of coordinating the delivery of Legal Services. Lawyers are responsible for third party service providers they use and ensuring those service providers process and maintain Client information securely and in compliance with applicable law including, but not limited to, data privacy and data protection laws, professional codes of conduct or ethics, and law applicable to solicitor-client or lawyer-client privilege.
Goodlawyer, either directly or through its Payments Data Controller, may disclose your information, including Personal Information, to courts, law enforcement, governmental authorities, tax authorities, or authorized third parties, if and to the extent we are required to do so by law or if such disclosure is reasonably necessary: (i) to comply with our legal obligations, (ii) to comply with legal process and to respond to claims asserted against Goodlawyer, (iii) to respond to valid requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our Users to legal liability, (iv) to enforce and administer our Terms of Service, payment terms, or other agreements with Lawyers, Clients or other Users, or (v) to protect the rights, property or personal safety of Goodlawyer, its employees, its Lawyers, Clients, or members of the public. For example, Lawyer or Law Firm tax information may be shared with tax authorities or other governmental agencies. For the avoidance of doubt, we will only provide disclosure to the extent necessary and will not disclose any information which is properly the subject of our common interest in protecting solicitor-client privilege between Lawyers and Clients on our Platform, including information which specifying which Lawyer represented you or your Organization.
Such disclosure may be necessary to comply with our legal obligations, for the protection of your or another person's or Organization’s vital interests or for the purposes of our or a third party’s legitimate interest in keeping the Goodlawyer Platform secure, preventing harm or crime, enforcing or defending legal rights, facilitating the collection of taxes and prevention of tax fraud or preventing damage.
Where appropriate, we may notify Lawyers or Clients about legal requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon our property, our Members and our Platform. In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that Member about the request after the fact where appropriate and where we determine in good faith that we are no longer prevented from doing so.
Goodlawyer may use a variety of third-party service providers to help us provide services related to the Goodlawyer Platform, including, but not limited to, Payments Services. Service providers may be located inside or outside of Canada, the United States or the European Economic Area (“EEA”). In particular, our service providers may be based in Europe, India, Asia Pacific or South America.
For example, service providers may help us: (i) verify your identity or authenticate your identification documents, (ii) check information against public databases, (iii) conduct background or police checks, fraud prevention, and risk assessment, (iv) perform product development, maintenance and debugging, (v) allow the provision of Legal Services through third party platforms and software tools (e.g. through the integration with our APIs), (vi) provide customer service, advertising, or payments services, or (vii) process, handle or assess insurance claims or other similar claims. These providers have limited access to your personal information to perform these tasks on our behalf, and are contractually bound to protect the Personal Information and only use the personal information in accordance with our instructions, and only insofar is necessary for the provision of required services.
We will need to share your information, including Personal Information, if necessary, in order to ensure the adequate performance of our contract with you.