Goodlawyer | Retainer
Goodlawyer Retainer
Last Updated: May 7, 2019


By using legal services over our Platform as set out herein, you agree to follow and be bound by the following Agreement. The words "you" and "your" refer to each customer, Website visitor, or Application user. The words "we", "us" and "our" refer to Goodlawyer Inc. "Services" refers to legal services provided by a Lawyer to you over the Platform.

It is your responsibility to review this document. If at any time you disagree with this Agreement, do not use any of our services. If you have any questions about this document, please contact [email protected].
Table of Contents
  1. Limited Scope Representation
  2. Definitions
  3. Scope of Representation
  4. Client Warning - Limited Scope Services
  5. Effective Date
  6. Termination
  7. Payment Terms and Costs
  8. Incorporation of Goodlawyer Policies
  9. Confidentiality
  10. Consent & Conflicts of Interest
  11. Acknowledgement
  12. Capacity to Contract
  13. Severability
  14. Governing Law
  15. Entire Agreement
1. Limited Scope Representation
By using the Platform, the Client confirms that:

  1. you have read and understood this Agreement and all other Goodlawyer Policies which are incorporated by reference herein;
  2. you understand that the nature of this Agreement is different from a general retainer agreement between a Lawyer and a Client, in that the Lawyer will be responsible only for certain aspects of your legal affairs;
  3. the Lawyer will only complete the Services specified in a Quote or Fixed-Fee Listing provided over the Platform;
  4. you are responsible for all other aspects of your legal affairs not specifically quoted by the Lawyer over the Platform; and
  5. you will take all other necessary steps not quoted by the Lawyer.
2. Definitions
Agreement” means this limited scope retainer entered into over the Platform to form a binding solicitor-client relationship between the Lawyer and the Client for the delivery of the Services;
Application” means, collectively, the Goodlawyer Website together with any applicable mobile, tablet, or other smart-device applications and application program interfaces and all associated services;
Client” means the individual or Organization that requested the Services determined as follows: (i) if the user has requested services for his or herself, then Client means that individual who specifically requested the Services over the Platform; (ii) if the Account was created by a representative of an Organization, then the Client means that Organization;
Code” means the code(s) of ethical or professional conduct applicable to the Lawyer in the jurisdiction in which the Client is located;
Fixed-Fee Listing” means one or more services listed by a lawyer over the Platform in which the Lawyer has stated a fixed price applicable to the legal services stated in that listing and is available for a Client User to select over the Platform;
Goodlawyer” means Goodlawyer Inc., a body corporate incorporated under the federal laws of Canada, together with any affiliate or associate of Goodlawyer Inc. and any successor thereof;
Goodlawyer Policies” means the most recent version of the policies posted at the following link:
Lawyer” means the licensed lawyer that the Client agreed to work with over the Platform;
Law Firm” means the partnership or limited liability partnership, or other Organization, in which the Lawyer practices, if applicable;
Organization” means any person other than a natural person, including a corporation, association (whether incorporated or unincorporated), society, partnership, limited partnership, trust, mutual fund, charity, or not-for-profit other than any governmental entity;
Platform” means the Application, Website, and any associated services provided by Goodlawyer;
Platform Fees” means all other fees and taxes, if applicable, other than the legal fees quoted by the Lawyer for the Services;
Privacy Policy” means the most recent version of the privacy policy posted at the following link:
Quote” means a response by a Lawyer to a User specifying a scope of work and cost for certain legal services to be provided over the Platform either: (i) where a User has specifically requested that Lawyer to provide a response to the User’s request for services from that Lawyer or (ii) a Lawyer’s response to a completed survey by a User that indicates the User’s need for certain legal services;
Services” means the legal services contemplated by the scope of work provided by Lawyer to the Client within the Quote or the description of the legal services in a Fixed-Fee Listing, including any amended or supplemental services as may be requested by the Client and agreed to be delivered by the Lawyer over the Platform;
Terms of Use” means the most recent version of the terms of use posted at the following link:
User”, “you”, or “your” refers to the individual that has visited the Website and/or Application and requested Services over the Platform; and
Website” means the Goodlawyer website located at and web-application, including any subdomains thereof, and any other websites through which Goodlawyer makes its services available.
3. Scope of Representation
The following provisions of this Agreement govern the Lawyer-Client relationship over the Platform:

  1. the Lawyer agrees to provide the Client with the Services;
  2. the Client agrees to handle all aspects of his, her or its legal affairs other than the Services;
  3. the Client will take all other necessary steps not included in the Services;
  4. the Client is responsible for all other necessary steps not included in the Services; and
  5. the Lawyer will accept instructions from the Client, or any other individual that is authorized by the Client to access the Account and provide instructions, if applicable.
4. Client Warning – Limited Scope Services
The Client understands:

  1. that the law and legal processes are complex; and
  2. there is risk in taking personal responsibility for decisions and actions not contemplated by the Services.

The Client accepts the risk of taking personal responsibility for decisions and actions affecting its legal affairs not contemplated by the Services.
5. Effective Date
This Agreement begins upon the Client accepting the Services.
6. Termination
This Agreement ends when the Client has paid and the Lawyer has completed the Services.
7. Payment
Upon the Lawyer confirming completion of the Services, Goodlawyer may immediately debit the credit card or bank account associated with the Client’s Account for payment of the Services and the Platform Fees associated with delivery of the Services.
8. Incorporation of Goodlawyer Policies
Goodlawyer Policies are incorporated by reference into and form part of this Agreement between the Lawyer and Client; provided that in the event of any conflict between this Agreement and Goodlawyer Policies, the terms of this Agreement shall prevail.
9. Confidentiality
The Client understands and agrees that:

  1. Lawyers will preserve the confidentiality of information disclosed by Users over the Platform, subject to applicable law and that Lawyer’s professional and ethical obligations under the Code.
  2. the Lawyer’s duty of confidentiality includes, under applicable Codes, that the Lawyer cannot disclose having been consulted or retained by you about the Services without your consent, provided that such disclosure would not prejudice your interests or include any sensitive information or any details beyond a general description of Services.
  3. Lawyers owe a duty of confidentiality to all clients, and the Lawyer will not disclose to you information held in confidence for others (even where such information would be relevant to your representation) or disclose to others information held in confidence for you (even where such information may be relevant to the Lawyer’s representation of another person).
10. Consent & Conflicts of Interest
Lawyers on the Platform are governed by professional rules which restrict their ability to represent another client whose interests are adverse to yours. Under applicable Codes, the Lawyer cannot act for another client whose interests are directly adverse to your immediate legal interests unless you consent. Your Lawyer will avoid circumstances in which its representation of another client would be inconsistent with the Lawyer’s duties to you. Despite the foregoing, the Client agrees and acknowledges that:

  1. it consents to the Lawyer’s representation of other clients in unrelated matters that may be directly adverse to your interests provided that (i) such other matter is not related to the Services or any matter in which the Lawyer represented you and (ii) the Lawyer protects your confidential information;
  2. the Lawyer is relying upon your consent in this section to provide the Services;
  3. the Lawyer will not seek further consent from you or notify you before advising, acting for or representing another person in an unrelated matter where that person’s interests may be adverse to yours; and
  4. If your Lawyer represents another person against you in such circumstances, we will not be obliged to inform you.

You should seek advice from independent legal counsel if you have any questions concerning the implications of providing the consent contemplated by this section.
11. Acknowledgement
The Client has read this Agreement and understands what it says. Specifically, you agree and acknowledges that:

  1. the Lawyer is not your legal representative for any other purpose;
  2. the Services are the only help the Lawyer will provide unless otherwise requested;
  3. the Lawyer is not promising any particular outcome;
  4. Lawyer has limited his or her investigation of the facts applicable to your situation;
  5. if the Lawyer goes to court with me, the Lawyer does not have to help me afterwards, unless we both agree in writing; and
  6. you have had the opportunity to ask questions about this Agreement and the terms and conditions outlined herein.
12. Capacity to Contract
The Client hereby represents and warrants: (i) if the User is the Client, that you are of the minimum legal age capable of forming a binding contract in the jurisdiction in which the Client is resident; and (ii) if the Client is an Organization, that the User has all authority and capacity to contract on behalf of the Client.
13. Severability
If any term, provision, covenant, or condition of this Agreement is held invalid or unenforceable for any reason, the remainder of the provisions shall continue in full force and effect as if this Agreement had been executed with the invalid portion thereof eliminated.
14. Governing Law
The governing law of this Agreement shall be determined based on where the Services are provided as follows: (i) if the Client is an individual, the province in which the Client has its permanent residence; and (ii) if the Client is an Organization, the jurisdiction in which the Organization is incorporated, constituted, or organized.
15. Entire Agreement
This Agreement, together with the Goodlawyer Policies, constitute the entire agreement for the Services.

Goodlawyer is not a law firm and does not perform legal services directly. Goodlawyer provides an online Platform to provide users with a general understanding of the law and allow clients to connect and work with a network of lawyers over our Platform. The Website and Application may include general information on commonly encountered legal issues. However, we do not directly provide legal advice for any person. We do not review the answers or services of any lawyer for legal sufficiency and effectiveness, draw legal conclusions, provide legal advice, documents, opinions or recommendations about your legal rights, remedies, defenses, options, selection of forms, or strategies, or apply the law to the facts of your particular situation.